Q: How long will it take for my order to arrive?
We strive to process and ship orders within 1-2 business days. Delivery times vary depending on your location and the shipping method chosen during checkout. You can track your order using the provided tracking number.
Q: What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for secure and convenient transactions.
Q: Can I return or exchange an item?
Yes, we have a hassle-free return and exchange policy. If you’re not satisfied with your purchase, you can return it within 30 days of delivery for a refund or exchange. Please review our Returns and Exchanges page for detailed instructions.
Q: Are your products available in different sizes?
Yes, we offer a range of sizes to accommodate different body types. Each product page provides a size chart for reference. If you need further assistance, please contact our customer service team.
Q: Do you ship internationally?
Yes, we offer international shipping to many countries. During the checkout process, you can select your country for shipping options and rates. Please note that additional customs fees or duties may apply, which are the responsibility of the recipient.
Q: How can I track my order?
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or the carrier’s tracking portal.
Q: Can I cancel my order?
We strive to process orders quickly. If you wish to cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee cancellation if the order has already been shipped.
Q: Do you offer gift cards?
Yes, we offer gift cards that make perfect presents for golf enthusiasts. Gift cards can be purchased on our website and are delivered via email with instructions on how to redeem them.
Q: How can I contact your customer service?
You can reach our customer service team by phone at (704) 907-4789 during our business hours. Alternatively, you can send an email to info@thebogeyman.com or use the contact form on our website. We aim to respond to inquiries promptly.
Q: Do you have a physical store?
Currently, we operate exclusively as an online store. By operating online, we can provide a wider selection of products and offer competitive pricing. However, we may participate in select golf events and tournaments where you can see and purchase our products in person. Stay updated on our website and social media for such announcements.
